Privacy Policy

This Privacy Policy (“Policy”) describes how Vinmove Auto Transport (“Vinmove,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from customers (“you,” “your”) in connection with the use of our services and website (https://vinmove.com).

1. Legal Basis for Processing

We process your information based on contractual necessity, legitimate interest, legal obligation, and, where applicable, your consent under laws including the U.S. Privacy Act, CCPA, and GDPR.

2. Information We Collect

• Identifying Information: Name, email, phone number, address.
• Transport Data: Vehicle info, pickup/delivery addresses, schedules.
• Payment Data: Billing info (secured via third-party gateways).
• Technical Data: IP, browser type, OS, device identifiers.
• Cookies and Tracking: Session IDs, preferences, usage data.

3. Use of Information

• To provide services, quotes, support, and delivery tracking.
• To process payments and prevent fraud.
• To send service-related communications.
• To maintain account security and platform integrity.

4. Sharing & Disclosure

• With carriers, dispatchers, and service providers (CRM, VoIP).
• With legal counsel or regulators as required by law.
• With marketing/analytics platforms (e.g., Google, Meta).

5. Your Privacy Rights

You may access, correct, delete, or restrict your personal data. You may also object to marketing. Email us at info@vinmove.com.

6. Security

We use industry-standard technical and administrative security practices to protect data. No system is 100% secure.

7. International Transfers

If you're located outside the U.S., your data may be transferred to and stored in the U.S.

8. Data Retention

We retain data as long as needed to fulfill services or legal obligations.

9. Third-Party Links

We’re not responsible for the content or privacy practices of third-party websites linked from ours.

10. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from children.

11. Policy Updates

This Policy may be revised at any time. We’ll post updates on this page. Continued use implies acceptance.

12. Communication Consent (Calls & SMS)

By submitting your contact information through our forms or interacting with our platform, you expressly consent to receive communications from Vinmove Auto Transport via phone calls, SMS/text messages, or emails. These communications may include appointment confirmations, shipment updates, quote follow-ups, and promotional messages.

Message and data rates may apply. Message frequency may vary based on your activity or request. You can opt out of marketing texts at any time by replying STOP, and receive help by replying HELP or contacting us at info@vinmove.com.

We will never share your phone number with unaffiliated third parties for marketing purposes without your explicit consent.

13. Contact Us

Vinmove Auto Transport
Email: info@vinmove.com
Phone: (888) 551-6583
Website: https://vinmove.com